What products does Big Lion Furniture sell?
Big Lion Furniture offers a wide selection of furniture, including beds, dining table sets, coffee tables, sofas, sofa sets, chairs, and other home furnishings. Our online store primarily features beds, dining table sets, and coffee tables.
Do you have a physical store?
Yes. You are welcome to visit our showroom at 5959 Triangle Town Blvd #2179, Raleigh, NC 27616, United States, where you can explore a larger selection of furniture.
Where do you ship?
We currently ship to addresses within the United States only.
How much does shipping cost?
We offer free shipping on all eligible orders delivered within the United States.
How long does delivery take?
Orders are typically delivered within 8–13 business days, including processing and transit time.
Can I track my order?
Yes. Once your order has been shipped, you will receive a tracking number by email so you can monitor your shipment.
What is your return policy?
We accept eligible returns within 30 days of delivery. Returned items must be new, unused, and in their original packaging.
Do you offer exchanges?
Yes. We accept exchanges for eligible items. We recommend returning the original item first and then placing a new order for the replacement.
When will I receive my refund?
Approved refunds are issued to your original payment method within 7 business days after the returned item has been received and inspected.
What should I do if my item arrives damaged?
Please contact us as soon as possible with your order number and photos of the item and packaging. We will review the issue and arrange an appropriate solution.
Do you charge additional VAT or tax at checkout?
No. We do not collect any additional VAT or tax at checkout. The price displayed on our website is the final price you pay.
How can I contact Big Lion Furniture?
You can contact us by phone at +1 984-459-0223, by email at contact@biglionfurniture.com, or by visiting our showroom in Raleigh, North Carolina.
